Specifications — Panasonic KX-NS500

Brand: Panasonic
Model: KX-NS500
Type: Smart Hybrid IP-PBX System
Origin: Japan / Thailand / Vietnam (varies by region)
Installation: Rack-mountable or wall-mountable
Warranty: 1 Year (varies by distributor)

System Capacity

Core Features

• Hybrid system: Supports analog, digital, and IP telephony

• Built-in voicemail (2 channels standard, expandable to 24)

• Unified messaging: Voicemail to email, fax to email

• Caller ID, call history, and call logging

• DISA with multi-level Auto-Attendant

• 3-level voice greeting (day/night/lunch mode)

• Conference call: Up to 8 parties simultaneously

• Mobile extension / One-number reach

• Built-in call center functions: Queues, reports, supervisor view

• External paging, Music-on-Hold, doorphone integration

• Hot desking, extension mobility

• LAN/WAN connectivity for remote IP phones

• Secure remote access: VPN, DDNS, NAT traversal

Programming & Management

Power & Physical

Description

The Panasonic KX-NS500 is a robust, scalable smart hybrid PBX system designed to serve small to mid-sized businesses that require flexibility between traditional analog lines and modern VoIP communication. It offers a cost-effective base configuration with 6 CO lines and 16 extensions and is expandable to 190 extensions and 64 CO lines through optional expansion units and licensing.

This system combines the reliability of legacy telephony with the efficiency of IP-based systems, offering built-in features like voicemail, auto-attendant, unified messaging, mobile extension, and call center capabilities. With support for SIP trunks and IP extensions, the KX-NS500 allows businesses to reduce communication costs and integrate remote teams seamlessly.

Configuration is simplified through an intuitive web interface or via USB connection, and remote management tools allow easy troubleshooting and updates. Its modular design, high capacity, and powerful feature set make it a versatile choice for businesses planning for long-term scalability.